Privacy is very important to us here at American LegalNet. We want to make your experience with our legal software website as easy and valuable as possible. We want you to use the Internet’s vast array of information, tools, and opportunities with complete confidence.
HOW ALN USES AND COLLECTS PERSONAL INFORMATION
ALN collects information in different ways from visitors and users who access the various parts of our services and products. We use this information primarily to provide you a customized experience as you use our services and products. However, we may disclose personal information collected if we have received your permission beforehand or in very special circumstances, such as when we believe that such disclosure is required by law or other special cases described below.
Users are asked to provide certain personal information when they sign-up for our services including but not limited to, name, address, telephone number, and the type of personal computer being used to access the services. The personal information collected from users during the registration process is used to manage each user’s account (such as for billing purposes) and contact the user if there are any questions with the registration and/or order. We may also contact you by phone or e-mail with sales inquiries for additional products and services offered by ALN. This information is not shared with third parties, unless specifically stated otherwise or in special circumstances. However, in instances where ALN and a partner jointly promote the services, ALN may provide the partner certain personal information for the purpose of allowing us and the partner to fulfill and assess the results of the promotion. In this instance, personal information may not be used by the partner for any other purpose. ALN may also generate non-identifying and aggregate profiles from the personal information users provide during registration (such as the total number, but not the names, of users). As explained in more detail below, we may use this aggregated and non-identifying information to sell advertisements that appear on the services.
ALN may store information that it collects through cookies, log files and third parties to create a profile of American LegalNet, Inc. users and visitors. A profile is stored information that American LegalNet, Inc. keeps on individual users that details their viewing preferences. Consequently, collected information may be tied to the user’s personally identifiable information to provide offers and improve the content of the site for the user or visitor. This profile may be used to tailor a user’s visit to our websites, and to direct pertinent marketing promotions to them. ALN does not share personally identifiable elements of your profile with other third parties. Your profile is shared in aggregate form only.
ALN Partners and Sponsors
Some ALN products and services are offered to visitors and users in conjunction with a nonaffiliated partner. For example, we may form working relationships with electronic filing companies to allow their customers access to our forms. To provide visitors and users some of these products and services, the partner may need to collect and maintain personal information. In these instances, you will be notified before any such data is collected or transferred and may decide not to use that particular service or feature.
If you order legal software products directly from ALN, we will use the personal information you provide only to process that order. We do not share this information with outside parties except to the extent necessary to complete that order.
ALN displays online advertisements. We share aggregated and non-identifying information about our visitors and users collected through the registration process as well as through online surveys and promotions with these advertisers. Additionally, in some instances, we use this aggregated and non-identifying information to deliver tailored advertisements. ALN does not share non-aggregated and identifying information about its visitors or users with these advertisers.
Response to Email Inquiries
When visitors or users send email inquiries to ALN, the return email address is used to answer the email inquiry we receive. ALN does not use the return email address for any other purpose and does not share the return email address with any third-party.
We may periodically conduct visitor and/or user surveys. We encourage our visitors and users to participate in these surveys because they provide us with important information that helps us to improve the types of services we offer and how we provide them to you. Your personal information and responses will remain strictly confidential, even if the survey is conducted by a third-party. Participation in our surveys is voluntary. We take the information we receive from individuals responding to our surveys and combine (or aggregate) it with the responses of others to create broader, generic responses to the survey questions (such as specialty, types of litigation, city, forms most commonly used, types of clients, or other demographic information). We then use the aggregated information to improve the quality of our services to you, and to develop new legal software services and products. This aggregated, non-personally identifying information may be shared with third parties.
Like most websites, ALN servers use log files to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.
Smart Dockets Usage Data
The Smart Dockets mobile application and website collect and report back to ALN the following data based on usage: Court Rule Set, Trigger, Trigger Date, Service Type, Client Number, Matter Number, Case Title, and Events generated. This information is never shared and will be used solely to improve the Services provided by American LegalNet.
Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and ALN may use them to track the online movements of users and visitors. Clear gifs are invisible on the page and are much smaller than cookies, about the size of the period at the end of this sentence. Clear gifs are not tied to users’ personally identifiable information. ALN may also use clear gifs in HTML-based emails to let ALN know which emails have been opened by the recipients. This allows ALN to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. If users and visitors would like to opt-out of these emails, please see the Opt-out section.
HOW WE USE AND PROTECT YOUR INFORMATION
We use the information we collect from you for the following purposes:
- To provide, activate, and manage access to and use of Services.
- To provide technical, service, or other support.
- To respond to inquiries or requests for information.
- To provide purchased services and/or goods, process payments and send communication.
- To manage, operate, and improve the Services and grow our business, including understanding our customers and the effectiveness of marketing, events, promotional campaigns, and publications.
- To interact, including to send newsletters, direct marketing communications and other materials if consented to.
- To understand how our Services are used, including by generating and analyzing statistics.
- To evaluate, recruit, and hire personnel.
- To share information with vendors that provide services on our behalf, which help us operate and improve.
- To comply with legal obligations, resolve disputes, and enforce agreements.
HOW WE SHARE YOUR INFORMATION
Service Providers. We engage third-party vendors to perform services on our behalf, such as billing and collection providers; website, software, or data hosting; content management; database management; technical integration; marketing automation; providers of analytics services; and payment processing.
Third Parties. Where you choose to interact with our website, we partner with third-party cookie providers to count visits and traffic sources to measure and improve the performance of our websites. To learn more, please see “cookies and other tracking technologies” above, or visit the third parties’ respective privacy policies to better understand their data collection practices and controls available to you.
Social Media Platforms. Where you choose to interact with ALN through social media, your interaction typically allows the social media companies to collect information about you through cookies they place on your device and other tracking mechanisms. In some cases, the social media company may recognize you through its cookies even when you do not interact with their application. Please visit the social media companies’ privacy policies to better understand their data collection practices and controls available.
Change of Ownership or Corporate Organization. We may transfer to another entity or its affiliates or service providers some or all information about you in connection with, or during negotiations of, any merger, acquisition, sale of assets or any line of business, change in ownership control, or financing transaction. We cannot promise that an acquiring party or the merged entity will have the same privacy practices or treat your information the same as described in this Policy.
Compliance and Harm Prevention. To comply with applicable law; as provided for under contract; to protect the rights of ALN, you, or others; to respond to requests from law enforcement agencies or other government authorities or third parties.
We may also analyze aggregated, de-identified data and share these analyses, including with analytics providers to analyze the usefulness and popularity of various web pages on our site.
HOW WE STORE AND PROTECT YOUR INFORMATION
The security of your personal information is highly important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.
We take reasonable and appropriate measures to protect personal information from loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into account the risks involved in the processing and the nature of the personal information.
We implement appropriate technical and organizational measures, which are designed to implement data-protection principles, such as data minimization, in an effective manner and to integrate the necessary safeguards into the processing. We seek your personal data to be encrypted with proper and strong encryption algorithms, including hashing where possible.
Unfortunately, no method of transmission over the Internet, or method of electronic storage, is 100% secure. We do our best to protect your personal data, nevertheless, we cannot guarantee its absolute security. In the event that your personal information is compromised as a breach of security, we will promptly notify you in compliance with applicable law.
If you have any questions about security of our Services, you can contact us at through the email or contact form displayed below.
If you use ALN’s Services outside of the United States, you understand we collect, process, and store your personal information in the United States. The laws in the United States regarding personal information will likely differ from the laws of other jurisdictions.
HOW LONG WE USE YOUR PERSONAL DATA
We generally retain your personal information for as long as is necessary for performing the functional service of our Services and to comply with our legal obligations. If you no longer want us to use your information that we physically access and store, you can request that we erase your personal information and close your account.
However, some data may still be stored for a certain time period (but no longer than the storage purpose requires) if information is necessary to comply with legal obligation (taxation, accounting, audit) or in order to maintain safety and data backup settings, prevent fraud or other malicious acts.
MARKETING AND OTHER COMMUNICATIONS
We may send marketing communications about our products and services, invite participation in events, or otherwise communicate with for marketing purposes with your consent. If at any time you no longer wish to receive marketing communications from us, you can click the unsubscribe link at the bottom of any email or contact us via support form.
INTERNATIONAL DATA TRANSFERS
We and third-party organizations that provide automatic data processing technologies for our Services or our third-party advertising partners may transfer the automatically processed information across borders and from your country or jurisdiction to other countries or jurisdictions around the world.
If you are located in the European Union or other regions with laws governing data processing that may differ from U.S. law, please note that we may transfer information, including personal information, to a country and jurisdiction that does not have the same data protection laws as in your jurisdiction.
This means that your personal information can be transferred to a third country, a territory or one or more specified sectors within that third country, or to the international organization where data protection and confidentiality regulations may not provide the same level of protection of a personal data as your country does.
We try to make sure that the recipient of any personal data provides a proper protection of the personal data received, in accordance with the current legislation on the protection of such information. By using our Services, you agree that we may transfer your personal data to any third country, a territory or one or more specified sectors within that third country, or to the international organization.
For the purposes of data storage, we recourse to the services of the hosting organizations. We take your privacy seriously and, therefore, encrypt your personal data – if possible – before sending it to the hosting organizations for the purposes of its storage. Please note that we cooperate only with those hosting organizations that have passed our security and reliability check.
Our Services are not intended for children under the age of 18. Therefore, we do not knowingly collect or solicit any personal information from children under 18. No one under age 18 shall provide any personal information on our Services. If you are under 18, do not use or provide any information on our Services or through any of the features. Do not provide any information about yourself, including your email address. If we learn that we have collected personal information from a child under age 18 without verification of parental consent, we will erase that information as quickly as possible. If you believe that we might have any information from or about a child under 18, please contact us.
CALIFORNIA PRIVACY RIGHTS
Persons with disabilities may obtain this notice in alternative format upon request by contacting us via support form or calling 818-817-9225
California Shine the Light
Residents of the State of California have the right to request information from ALN regarding other companies to whom we disclosed certain categories of information during the preceding year for those companies’ direct marketing purposes. If you are a California resident and would like to make such a request, please contact us via support form or write to us at 16501 Ventura Blvd., Suite 615, Encino, CA 91436.
California Consumer Privacy Act
The California Consumer Privacy Act of 2018 (“CCPA”) takes effect January 1, 2020 and provides California consumers with certain rights regarding their personal information.
The section “HOW ALN USES AND COLLECTS PERSONAL INFORMATION” explains the specific details of personal information ALN collects. The CCPA also requires listing categories of personal information collected. As defined in the CCPA, ALN collects, or has collected in the past 12 months, the following categories of personal information:
Identifiers (such as name, email address, postal address, phone numbers, IP address)
Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)) (such as name, contact information, employment information)
Commercial information (such as transaction information, purchase history, payment information)
Internet or other electronic network activity information (such as browsing history, search history, online behavior)
Professional or employment-related information (such as job title and your business contact information)
Inference data about you (such as additional products or features we think would be of interest to you)
Personal information, as defined by the CCPA, does not include public information from government records and de-identified or aggregated consumer information.
We use and disclose the categories of personal information we collect consistent with the business purposes discussed in the section “HOW WE SHARE YOUR INFORMATION.”
If you are a California resident, you may have the following consumer rights under the CCPA:
Right to request deletion of personal information. You have the right to request the deletion of your personal information we have collected from you, subject to certain conditions and limitations under the law.
Right to Opt-Out of the sale of personal information. The CCPA provides consumers with the right to opt-out of the sale of their personal information.
Right to non-discrimination for exercising a consumer privacy right. We will not discriminate against you for exercising any of your rights under the CCPA.
To exercise any of your rights as set out above on or after January 1, 2020, please contact us by submitting a request via support form or by contacting us at American LegalNet, Inc., 16501 Ventura Blvd., Suite 615, Encino, CA 91436.
In order to process your request to access or delete Personal Information we collect, disclose, or sell, we must verify your request. We do this by asking you to provide personal identifiers we can match against information we may have collected from you previously; and by confirming your request using the email or telephone account stated in the request. Note that consumers may only make a personal information request twice in a 12-month period under the CCPA. We will work to respond to your verifiable request within 45 days of receipt. Certain information may be exempt from requests under applicable law.
You may authorize another individual or a business registered with the California Secretary of State, called an authorized agent, to make requests on your behalf. We require that you and the individual complete affidavits in order to verify the identity of the authorized agent and confirm that you have authorized them to act on your behalf. Parents of minor children may submit a birth of the child certificate in lieu of an affidavit, in order to make requests on the child’s behalf.
We may make changes to this Policy from time to time. We will post any changes here, and such changes will become effective when they are posted. Any material changes to the Policy will be published on our website. By your continued use of our Services, you consent to the terms of the revised Policy, where permitted by law.
For questions about our privacy practices, please contact us via support form or write to us at American LegalNet, Inc., 16501 Ventura Blvd., Suite 615, Encino, CA 91436.
COOKIES AND TRACKING TECHNOLOGY
Cookies are small text files stored on your computer or device by websites you visit. Cookies are typically used to remember your preferences for the duration of your website visit (“session cookie”) or for repeat visits (“persistent cookie”). Cookies may be from the site you visit (“first-party cookies”) or from third-parties who provide content or advertising or analytical services for the website (“third-party cookies”).
We respect your right to privacy, so you can choose not to allow or disallow certain types of cookies. However, you cannot opt out of our First-Party Strictly Necessary Cookies, as they are deployed to ensure the proper functioning of our website. Blocking some types of cookies may impact your experience on our site and the services we may be able to offer.
The cookies used on our Services are as follows:
- Strictly Necessary Cookies
- Functionality Cookies
- Performance/Analytical Cookies
- Advertising Cookies
- Third-Party and Social Media Cookies
- Flash Cookies
- Tracking Technologies Including Pixels, Script, Web Beacons/Gifs, Page Tags
- Tracking Via Mobile Apps
This notice also provides information about how third parties may use technologies in association with the operation of our Services. Any or all activities relating to collecting usage information may be performed on our behalf by other companies. Much of this information is collected through cookies, web beacons, and other tracking technologies, as well as through your own web browser or device. We rely on partners to provide certain features of our sites and Services using data about your use of our site.
Please note that while integrating external services we choose third parties that can assure they apply all necessary technical and organizational measures to protect user personal data. However, we cannot guarantee the security of any information transmitted from us to any such third-party. We are not responsible for any accidental loss or unauthorized access to your personal data through a fault of third parties.
We will not rent or sell your personal data to any third parties, but we may share your information from tools like log files, and device identifiers and location data, with third-party organizations that provide automatic data processing technologies for Services. We do not control or influence these third parties’ tracking technologies or how they may be used.
We may engage the following third-party service providers in order to provide us with necessary infrastructure for delivery and improvement of our services:
Cloud storage provider / ad management service provider
Cloud storage provider (for iOs devices)
Analytics / ad management service provider
Cloud storage (for Android devices) / analytics service provider
Cloud storage provider
Analytics / ad management service provider
You may be able to opt out of or block tracking by interacting directly with the third-party partners who conduct tracking through our Services by following the links provided above. Please consult the appropriate third-party websites and privacy policies. We are not responsible for any usage of your personal data by the abovementioned third parties in violation of our instructions.
Our Services may contain links to third-party websites / services or you may access the Services from a third-party site. We are not responsible for the privacy practices of these third-party sites or services linked to or from our Services, including the information or content contained within them.
HOW TO OPT OUT
Most web browsers automatically accept cookies; but you can usually modify your browser setting to disable or reject cookies. Our website currently does not respond to “Do Not Track” signals. Note that if you delete your cookies or if you set your browser to decline cookies, some features of our website or Services may not function properly or be available.
Clicking the links below will redirect you to the appropriate third-party website. We are not responsible for the content of external websites. If you opt out of advertising cookies, it will not remove all advertising from the pages you visit, it will only prevent the ads from being matched to your interests.
You may also visit www.allaboutcookies.org for more help.
You may opt-out of third-party web advertising services that provide individualized advertising based on online activity. For more details on your choices or to select third-party opt-out preferences, you may visit:
- Your Ad Choices or NAI Consumer opt-out (U.S.)
- Your Ad Choices (Canada)
- Your Online Choices (EU)
- Your Online Choices (Australia)
You may also adjust your settings on a mobile device to limit ad tracking.
You can opt out of Google Analytics by installing Google’s Analytics Opt-Out Browser Add-on.
Updated: January 2021