Privacy is very important to us here at American LegalNet. We want to make your experience with our legal software website as easy and valuable as possible. We want you to use the Internet1s vast array of information, tools, and opportunities with complete confidence.
HOW AMERICAN LEGALNET, INC. USES AND COLLECTS PERSONAL INFORMATION
American LegalNet, Inc. collects information in different ways from visitors and users who access the various parts of our services and products. We use this information primarily to provide you a customized experience as you use our services and products. However, we may disclose personal information collected if we have received your permission beforehand or in very special circumstances, such as when we believe that such disclosure is required by law or other special cases described below.
Users are asked to provide certain personal information when they sign-up for our services including but not limited to, name, address, telephone number, and the type of personal computer being used to access the services. The personal information collected from users during the registration process is used to manage each user1s account (such as for billing purposes) and contact the user if there are any questions with the registration and/or order. We may also contact you by phone or e-mail with sales inquiries for additional products and services offered by American LegalNet. This information is not shared with third parties, unless specifically stated otherwise or in special circumstances. However, in instances where American LegalNet, Inc. and a partner jointly
promote the services, American LegalNet, Inc. may provide the partner certain personal information for the purpose of allowing us and the partner to fulfill and assess the results of the promotion. In this instance, personal information may not be used by the partner for any other purpose. American LegalNet, Inc. may also generate non-identifying and aggregate profiles from the personal information users provide during registration (such as the total number, but not the names, of users). As explained in more detail below, we may use this aggregated and non-identifying information to sell advertisements that appear on the services.
American LegalNet, Inc. may store information that it collects through cookies, log files and third parties to create a profile of American LegalNet, Inc. users and visitors. A profile is stored information that American LegalNet, Inc. keeps on individual users that details their viewing preferences. Consequently, collected information may be tied to the user’s personally identifiable information to provide offers and improve the content of the site for the user or visitor. This profile may be used to tailor a user’s visit to our Web sites, and to direct pertinent marketing promotions to them. American LegalNet, Inc. does not share personally identifiable elements of your profile with other third parties. Your profile is shared in aggregate form only.
AMERICAN LEGALNET, INC. PARTNERS AND SPONSORS
Some American LegalNet, Inc. products and services are offered to visitors and users in conjunction with a nonaffiliated partner. For example, we may form working relationships with electronic filing companies to allow their customers access to our forms. To provide visitors and users some of these products and services, the partner may need to collect and maintain personal information. In these instances, you will be notified before any such data is collected or transferred and may decide not to use that particular service or feature.
If you order legal software products directly from American LegalNet, Inc., we will use the personal information you provide only to process that order. We do not share this information with outside parties except to the extent necessary to complete that order.
American LegalNet, Inc. displays online advertisements. We share aggregated and non-identifying information about our visitors and users collected through the registration process as well as through online surveys and promotions with these advertisers. Additionally, in some instances, we use this aggregated and non-identifying information to deliver tailored advertisements. American LegalNet, Inc. does not share non-aggregated and identifying information about its visitors or users with these advertisers.
RESPONSES TO EMAIL INQUIRIES
When visitors or users send email inquiries to American LegalNet, Inc., the return email address is used to answer the email inquiry we receive. American LegalNet, Inc. does not use the return email address for any other purpose and does not share the return email address with any third party.
We may periodically conduct visitor and/or user surveys. We encourage our visitors and users to participate in these surveys because they provide us with important information that helps us to improve the types of services we offer and how we provide them to you. Your personal information and responses will remain strictly confidential, even if the survey is conducted by a third party. Participation in our surveys is voluntary. We take the information we receive from individuals responding to our surveys and combine (or aggregate) it with the responses of others to create broader, generic responses to the survey questions (such as specialty, types of litigation, city, forms most commonly used, types of clients, or other demographic information). We then use the aggregated information to improve the quality of our services to you, and to develop new legal software services and products. This aggregated, non-personally identifying information may be shared with third parties.
Like most Web sites, American LegalNet, Inc. servers use log files to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.
SMART DOCKETS USAGE DATA
The Smart Dockets mobile application and website collect and report back to American LegalNet the following data based on usage: Court Rule Set, Trigger, Trigger Date, Service Type, Client Number, Matter Number, Case Title, and Events generated. This information is never shared and will be used solely to improve the Services provided by American LegalNet.
Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and American LegalNet, Inc. may use them to track the online movements of users and visitors. Clear gifs are invisible on the page and are much smaller than cookies, about the size of the period at the end of this sentence. Clear gifs are not tied to users’ personally identifiable information. American LegalNet, Inc. may also use clear gifs in HTML-based emails to let American LegalNet, Inc. know which emails have been opened by the recipients. This allows American LegalNet, Inc. to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. If users and visitors would like to opt-out of these emails, please see the Opt-out section.
ADDITIONAL PRODUCTS AND SERVICES