Cloud-Based Docketing Workflow Helps Law Firms Reduce Risk, Increase Efficiency and solve Technology Overload

August 16, 2019

Cloud-Based Docketing Workflow Helps Law Firms Reduce Risk, Increase Efficiency and solve Technology Overload

By Erez Bustan, Founder and CEO, American LegalNet
 

For many law firms, litigation workflow and risk management can sometimes create black boxes of inefficiency. Those working in the thick of the process are familiar with the frustrations of an outdated system or a single point of failure, while others who would benefit from a streamlined process keep themselves at arms’ length in hopes of preserving their sanity and their jobs. In a resource crunch, these necessary internal processes can buckle under the simultaneous pressure of attempting to acquire new business and keeping the assembly line from jamming up.  A highly reliable, cloud-based docketing platform can allow you to be successful at both.

The modern legal practice is not only seeking internal efficiency from its employees, but from increasingly complex layers of technology. Many firms have turned to cloud-based solutions to satisfy these requirements. With a SaaS-based solution, you get the benefits of the cloud combined with the benefits of a centralized workflow, along with document and record management – allowing law firms to provide more to a client in less time.

Clients have come to expect that value. But when an internal team is struggling to play catch-up with an increasing list of requirements, those expectations can become a sunk cost rather than an opportunity to save time and resources. Even when an in-house team creates an adequate workflow system, the internal process can be difficult to scale as new business places heavier demands on the system . Wide-sweeping data processes can create information overload that an internal system wasn’t built to handle. Moving those challenges to the cloud allows faster adoption, reduces IT overhead and stress and can ensure data integrity and data security.

Challenges aside, the research indicates that embracing the proper technology platform is in the best interest of a law firm’s business. Blue Hill Research has found that litigation firms who use a full suite of integrated legal technology,( which is easier, faster and more secure in the cloud) have seen, on average, an increase in client satisfaction, a 6 percent reduction in IT costs, and a 14 percent increase in billings.  For a major law firm that could mean millions.

So, the answer for a potentially overwhelmed litigation end-to-end workflow is not to avoid new technology, but to take a step back and make high-level decisions on which integrated platforms to pursue. With the proper vendor partnering with the correct experts, offering a proven cloud-based solution, law firms can successfully:

  • Automate legal calendaring to mitigate risks and increase productivity
  • Allow for phased deployment without disrupting users
  • Continuously access updated court rules and data
  • Protect oneself against legal exposure from data breaches and hacks
  • Check comprehensively for conflicts
  • Integrate multiple elements into a unified dashboard – emails, documents, calendars, research, and contacts
  • Streamline billing and integrate with financial performance information
  • Support a growing remote workforce
  • Reduce IT infrastructure and support costs
  • Properly scale capabilities without escalating costs

Finding a cloud-based technology platform that can provide these features is step one. But subsequently guarding the security of your existing data and the newly created data of ones’ clients and employees has become equally important. As recently shown in the Capital One data breach, simply relying on the shared public cloud can create a giant security blind spot.

When discussing a potential partnership with a vendor, set aside time to discuss data security and seek a vendor who actually has used the applications and understands your business. The hosting side of the solution needs to understand technology and cyber risk. They need to be properly certified and have a history of successfully hosting sensitive data.

ILTACON 2019 visitors can learn more about the convergence of automated docketing and secure hosting. Bruce S. Markowitz, VP of eDiscovery at Evolver Legal Services, will be joining American LegalNet at Booth 209. Bruce has certifications in Information Governance, Record and Enterprise Content.  Formerly an American LegalNet user for many years, Bruce now oversees the hosting and management of ALN’s suite of tools on Evolver’s private cloud for ALN clients. Visitors can learn more ahead of time by visiting ALNcorp.com .

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